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Terms and Conditions

Promoter: Biotiful Dairy 2025

Offer applies to residents of the United Kingdom only, who are 18 years or over, except that employees and their families of Biotiful Dairy Ltd, subsidiary companies, their agencies and anyone professionally connected with this Promotion are not permitted to participate.

  1. Purchase Required.
  2. Internet Access Required.
  3. Maximum one claim per household. Maximum one claim per Qualifying Product. This offer is in addition to, and does not affect, your statutory rights.
  4. Promotion Period: 07:00 on 12/03/25 – 23:59 on 31/05/25. All claims to be received by end 31/05/25. All claims must be made and received by the Promoter within the Promotion Period. Any claims received after the end of the Promotion Period will not be processed and will be deemed invalid.
  5. To participate:
    1. During the Promotion Period, purchase a Qualifying Product (see clause 6 below);
    2. During the Promotion Period, upload a copy of your receipt or proof of purchase to biotifulguthealth.com, stating clearly the amount that is being claimed (“Claim Amount”) (see clause 8 for required content) and complete the claim form as indicated with your name, your email address, your postal address, Qualifying Product purchased and your bank account details (sort code and account number) which must match the name given on the claim form.
  6. Qualifying Products are any item from the following range:
Biotiful Gut Health Kefir Drink Raspberry 250ml
Biotiful Gut Health Kefir Drink Strawberry 250ml
Biotiful Gut Health Kefir Yogurt Original 350g
Biotiful Gut Health Organic Kefir Drink Original 250ml
Biotiful Gut Health Kefir Yogurt British Strawberry 350g
Biotiful Gut Health Kefir Yogurt Rubie Raspberry 350g
Biotiful Gut Health Kefir Drink Honey & Ginger 250ml
Biotiful Gut Health Kefir Drink Mango 250ml
Biotiful Gut Health Kefir Drink Mango 500ml
Biotiful Gut Health Kefir Drink Original 500ml
Biotiful Gut Health Kefir Drink Strawberry 500ml
Biotiful Gut Health Kefir Protein Cherry 250g
Biotiful Gut Health Kefir Protein Vanilla 250g
Biotiful Gut Health Kefir Protein Original 250g
Biotiful Gut Health Kids Kefir Strawberry & Banana 4 x 100ml
Biotiful Gut Health Kefir Drink Strawberry 1 Litre
Biotiful Gut Health Kefir Drink Vanilla 1 litre
Biotiful Gut Health Kefir Drink Cherry 250ml
Biotiful Gut Health Kefir Drink Cherry 500ml
Biotiful Gut Health Kefir Drink Original 250ml
Biotiful Gut Health Kefir Drink Original 1 Litre
Biotiful Gut Health Kids Kefir Peach & Pineapple 4 x 100ml
Biotiful Gut Health Kefir Yogurt Madagascan Vanilla 350g
Biotiful Gut Health Raspberry Kefir Drink 500ml
Biotiful Gut Health Peach Kefir Drink 500ml
Biotiful Gut Health Delightful Kefir Drink Banoffee Pie 500ml
Biotiful Gut Health Delightful Kefir Drink Caramelised Biscuit 500ml
Biotiful Gut Health Delightful Kefir Drink Lemon Drizzle 500ml
Biotiful Gut Health Kefir Overnight Oats Mixed Berry 150g
Biotiful Gut Health Kefir Spiced Fruit Overnight Oats 150g
Biotiful Gut Health Vanilla Kefir Protein Drink 330ml
Biotiful Gut Health Strawberry Kefir Protein Drink 330ml
Biotiful Gut Health Kefir Chocolate Protein Drink 330ml
Biotiful Gut Health Kefir Protein Salted Caramel 150g
Biotiful Gut Health Kefir Protein Strawberry Cheesecake 150g
Biotiful Gut Health Kefir Protein Chocolate Orange 150g
Biotiful Gut Health Original Organic Kefir Drink 500ml
Biotiful Gut Health Organic Vanilla Chai Kefir Drink 500ml
Biotiful Gut Health Organic Blossom Honey Kefir Drink 500ml
Biotiful Gut Health Cherry Kefir Yogurt 4 x 115g
Biotiful Gut Health Peach Kefir Yogurt 4 x 115g
Biotiful Gut Health Apple & Mango Kids Kefir 4 x 100ml
Biotiful Gut Health Kefir Drink Mango 1 Litre
  1. The maximum claim that will be paid out on any Qualifying Product is: £3.70.
    1. Content of Proof of Purchase: Proof of purchase or store receipt must be in .png, .jpeg, .bmp or .pdf format and a maximum file size of 10MB. Proofs of purchase will only be accepted if they contains the following details:
    2. the Qualifying Product you purchased;
    3. the price you paid for it and the Claim Amount (not to be in excess of the Maximum Claim Amount for any Qualifying Product);
    4. the name and branch of retailer you bought it from; and
    5. the date of the purchase (which must be within the Promotion Period).

You may redact any purchases except the Qualifying Product (but you must not alter the qualifying product, the prize, the branch, the date and time).

  1. Any receipt which is altered or tampered beyond removal of unrelated purchases will be deemed invalid.
  2. All claims must be made on the claim form at biotifulguthealth.com and must be submitted before the end of the Promotion Period. Any claims submitted after this period are not valid and will not be processed.
  3. It is the responsibility of the claimant to provide correct, up-to-date details when submitting their claim. The Promoter cannot be held responsible for claimants failing to supply accurate information which affects their claim.
  4. This offer is in addition to, and does not affect, your statutory rights.
  5. Claim status notification: Claimants whose claims are approved will receive the Claim Amount into their nominated bank account within 28 days of the date of receipt of the claim by the Promoter. Claimants whose claim form or documentation are unclear or appear to not be in accordance with these terms and conditions will be notified (to the email address provided by them on the claim form) of the concern within 14 days of the date of receipt of the claim by the Promoter and asked to provide additional identification or details on their claim which must be received by the Promoter within 14 days of such request.
  6. Privacy: The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. At all times your personal data will be kept confidential and held in accordance with both current data protection legislation and the Promoter’s privacy policy, Biotiful Dairy Kefir | Privacy Policy (biotifulguthealth.com). The privacy policy states that the Promoter may supply your personal data to its third-party agency, Ignis solely for the purposes of administering the promotion. Personal data will be stored for three months after the close of the promotion before deletion. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to info@biotifuldairy.com. By participating in the promotion, you agree to the use of your personal data as described here.
  7. Only consumers purchasing as consumers may participate. No requests from groups, clubs, or organizations will be honoured. Only natural persons participating as consumers are able to claim and if the Promoter or its agent Ignis suspect a claimant is in breach of this term, all of that claimant’s claims will be deemed invalid.
  8. Any illegible, damaged, invalid, misdirected or incomplete claims will be deemed invalid and any claimant will have 1 opportunity to correct their claim details.
  9. Proof of submission will not be accepted as proof of delivery.
  10. The Promoter takes no responsibility for claims delayed, incomplete or lost due to technical reasons or otherwise.
  11. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent participation in the promotion.
  12. The Promoter’s decision is final, and the Promoter will not enter into correspondence on any invalid claim.
  13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to claimants in order to avoid undue disappointment.
  14. The Promoter reserves the right to verify all applications and to refuse to award claims where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s requirements, the spirit of the promotion, any instructions forming part of this promotion’s claim requirements claimed using fraudulent means.
  15. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion, except for any liability which cannot be excluded by law in which case that liability is limited to the minimum allowable by law.
  16. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  17. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
  18. Governing law: These Terms and Conditions will be governed by the laws of England and Wales with any disputes as to the meaning of these Terms and Conditions subject to the exclusive jurisdiction of the English and Welsh courts unless the claimant lives in a different part of the United Kingdom in which case the claimant’s local courts will have jurisdiction.